Customer Financial News
29.11 / 13:33
Blockchain
regulation
Banks
Customer
FTX reportedly used Alameda's bank accounts to process customer funds
The FTX contagion saga sees new revelations around its misconduct every other day, and the latest one solidifies the collusion between the failed crypto exchange and its sister company Alameda Research from the very beginning.
11.11 / 13:31
FTX
FTX Token
Lost
Customer
FTX Used $10 Billion of Customer Funds to Prop Up Alameda Research, Lost it All – What Happens Next?
Sam Bankman-Fried’s troubled cryptocurrency exchange FTX lent billions of dollars in user funds to its sister company Alameda Research to fund risky bets.
10.11 / 01:33
Provident
Dash
Binance
Bitcoin
ftx crypto exchange
Investigations
Customer
Binance Backs Out of Buying FTX Crypto Exchange, Cites Mishandled Customer Funds and Regulator Investigations
Binance is pulling out of the deal to buy FTX. On Tuesday 8 November, Binance signed a letter of intention to acquire the failing crypto exchange, although at the time it said the agreement was subject to a due diligence process.
08.10 / 00:19
CEO
Customer
Bankrupt Celsius Court Documents Reveal Customer Details
In another installment of the legal woes of bankrupt crypto lender Celsius Network, court documents submitted as part of the case have been released for public access along with the personal data of thousands of the company’s customers.
20.09 / 15:15
SEC
Customer
Morgan Stanley fined $35m after devices with customer details were auctioned off online
Morgan Stanley will pay $35m to settle allegations that it scrapped computer servers and hard drives without ensuring they no longer held sensitive customer information, regulators said.
02.09 / 12:41
crypto news
crypto market
Crypto.com
Customer
Crypto.com accidentally refunds over $7 million to customer owed $68
Crypto.com mistakenly issued a customer A$10.5 million ($7.2 million) rather than the expected A$100 ($68), media reports say. Seven months later, when the exchange finally discovered the error, some of the money had already gone, The Verge reported citing the Australian news outlet 7News as saying. The initial transfer occurred in May 2021. However, the exchange only realised the mistake when conducting an audit in December that year, the report said.
10.08 / 22:35
Blockchain
regulation
Customer
Crypto exchange Hotbit says it froze customer funds due to alleged criminal ties of formal employee
On Thursday, cryptocurrency exchange Hotbit said it "suspended trading, deposit, withdrawal and funding functions," with no timeframe for resumption. In explaining the decision, Hotbit stated:
09.08 / 10:59
03.08 / 17:07
business
Adoption
Trading
Food
Loyalty program
Customer
Canadian taco franchise uses NFTs for customer loyalty program
With 19 locations across Canada and a plan for expansion into the United States, this $6 million taco franchise wants to capitalize on their growing customer base.
29.07 / 12:55
26.07 / 23:07
18.07 / 10:07
Digital
Customer
Voyager seeks court’s approval to honour customer requests to withdraw $350m
Cryptocurrency brokerage and lending firm Voyager Digital has asked for a bankruptcy judge’s permission to honour withdrawal requests for $350m in cash funds held on behalf of its customers at a custodian bank, court filings show.
13.07 / 08:39
Ethereum
litecoin
Bitcoin
Customer
Bitcoin of America’s Customer Service is Advancing the Cryptocurrency Industry
Disclaimer: The text below is a press release is not part of Cryptonews.com editorial content.
08.07 / 18:21
Government
Law
Adoption
identity
Future
Customer
Know thy customer: The future of KYC in crypto
Crypto and Know Your Customer (KYC) guidelines seem to be an unhappy marriage — pseudonymity in the digital currencies’ DNA doesn’t match the old-school centralized protocols of traditional finance, but cohabitation is inevitable for the maturing industry.
01.07 / 11:57
business
Blockchain
coinbase
reports
Customer
Coinbase denies reports of selling customer data to the US government
Crypto exchange platform Coinbase denied reports alleging that the company is selling its customer information to the United States Immigration and Customs Enforcement (ICE), an agency that works under the country’s Department of Homeland Security.
01.07 / 00:01
business
Government
coinbase
Customer
Coinbase providing customer geolocation data to ICE: Report
A new report has indicated that crypto exchange Coinbase has provided Immigrations and Customs Enforcement (ICE) agents with a “suite of features” intended for tracking the company’s customers. According to the report, ICE has been granted access to an intelligence-gathering application, called Coinbase Tracer, that provides a variety of forensic data tracking capabilities.
15.06 / 17:01
07.06 / 23:13
Ethereum
Exchange
Legal
Customer
Brazilian Crypto Exchange Foxbit Forced to Pay Customer in ‘Lost’ Ethereum Claim
A court in Brazil has ordered the domestic crypto exchange Foxbit and another crypto-related firm to “reimburse” customer who “lost” almost USD 3,000 worth of ethereum (ETH) in a transfer in February 2020.
05.06 / 16:17
cryptocurrency
CryptoExplainer
Customer
JP Morgan Says Meta Will Become Broadcom's Next Billion-Dollar Customer
JP Morgan says Meta will become Broadcom's next billion-dollar customer
01.06 / 00:13
Art
Artificial Intelligence
Customer
Spanish government proposes law banning automated customer service
In a bid to rid consumers of having to deal with those universally-hated automated voices on the phone, Spain's government is presenting a bill that would make it obligatory for companies to have a real person in customer services pick up the call.
30.04 / 00:25
Blockchain
CBDC
Adoption
ECB
digital euro
Customer
ECB, Eurosystem begins experimental prototyping of digital euro customer interface
Progress will continue on the development of the digital euro as the European Central Bank (ECB) and Eurosystem have begun looking for companies to participate in an exercise to prototype customer-facing payments services. Payment service providers, banks and other relevant companies were invited to express interest in the project in an announcement released Thursday.
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