Customer Financial News

22.04 / 22:45

Government Binance AML Customer Binance pushes back against report exchange supplied customer data to Russian government

Major crypto exchange Binance challenged the accuracy of a report that one of its regional heads agreed to supply Russia's financial intelligence unit with customer data potentially related to donations for anti-corruption and anti-Putin activist Alexei Navalny.

15.04 / 17:15

business Adoption Binance Customer Binance launches its first customer service center in Turkey

Binance, the world's largest cryptocurrency exchange by volume, announced the launch of its customer service center, Cointelegraph Turkey reported.

03.03 / 06:17

business ETF Investments Bitcoin Customer Customer demand prompts Charles Schwab file for Crypto Economy ETF

Multinational financial services giant Charles Schwab has responded to client demand to invest in cryptocurrency by filing with the Securities and Exchange Commission (SEC) to launch a Crypto Economy ETF.

15.02 / 22:51

business Adoption Scams Customer OpenSea customer service migrating from Discord to Metalink to more adequately protect its community

On Tuesday, nonfungible token, or NFT, platform OpenSea launched a server on Metalink to give the verified owners of its collections a direct channel for support, feedback and updates. In addition, OpenSea said it would no longer offer customer support over Discord DMs. Metalink is a collaboration app for NFT communities that offers users a place to view their collection's value and monitor its associated real-time transaction feed. In addition, channels hosted on Metalink are token-gated, meaning that proof of ownership of an NFT or social token is required to access the content.

29.12 / 20:09

Digital Extreme Customer Private Cryptocurrencies Pose Risks To Customer Protection: RBI Report

RBI's financial stability report has said that private cryptocurrencies pose risks to customer protection

28.12 / 02:35

defi regulation ICO Customer Payments infrastructure platform helps crypto exchanges increase customer conversion

Cryptocurrency has evolved into a $2 trillion-dollar asset class and users in the industry now have a plethora of choices when it comes to choosing an exchange to buy and sell digital assets. As such, customer retention is no longer a given for digital asset businesses and crypto exchanges.

20.11 / 01:25

UPS Binance CEO Customer Singapore-based OCBC looking to set up crypto exchange, to address customer needs

Singapore-based Oversea-Chinese Banking Corp.(OCBC) is mulling over setting up a crypto-exchange, as per a report by Bloomberg.

11.11 / 13:05

regulation Central Bank Bitcoin tracking Customer Nigerian banks tracking customer accounts for crypto trading

In Nigeria, commercial banks have begun monitoring accounts that appear to be utilized for cryptocurrency trading.

10.11 / 16:31

Provident Digital Customer Financial A New Financial Landscape: Simplifying customer experience with digital onboarding

In the wake of the COVID-19 pandemic, evolved customer behaviours and expectations have triggered sweeping digital transformation for the financial services industry. Banks and financial institutions are creatively restructuring themselves around customer experience, and customer convenience across the entire product lifecycle, including the onboarding journey, is emerging as a crucial first step in the customer-bank relationship.

04.11 / 14:55

Exchange Society Upbit Customer Man ‘Tried to Set Himself on Fire’ at S Korean Crypto Exchange Upbit Customer Center

A man who police claim was ready to set himself on fire at the South Korean crypto exchange giant Upbit’s flagship customer service center has been taken into custody and charged with attempted arson.

02.11 / 11:21

business Adoption coinbase Indian AI startup Customer acquires Coinbase acquires Indian AI startup to improve customer service

Coinbase, the largest cryptocurrency exchange in the United States, is working to improve its customer support while expanding in India by acquiring a new startup.

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