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Barclays mortgage customers face ‘nightmare’ of poor credit ratings
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Barclays has been accused of putting its mortgage customers through a “nightmare” by wrongly recording defaults on their credit files, meaning they are trapped on high-cost deals for home loans and other borrowing.
Guardian Money has spoken to a number of people who say Barclays has repeatedly marked them down as having defaulted on their mortgage payments despite them having paid in full.
Others who took agreed payment holidays say they have also had defaults placed on their files without reason
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