Can 33% margin become the new normal for Indian Hotels? Puneet Chhatwal answers

economictimes.indiatimes.com:

Puneet Chhatwal, MD & CEO, IHCL, says “the lasting impact of the G20 and the B20 that happened recently is far higher than just a few days of completely sold-out rooms. Of course, it helps, because that makes September a very extraordinary month, so that definitely is a positive tailwind for all of us and the good thing.
Chhatwal further says: “But if we take a step back and do not look at only these one-off events, what we are witnessing in the last 16-18 months is that demand is outpacing supply. Supply is going to remain constrained. So, if the demand continues to outpace supply, the occupancy levels will be higher along with out ability to charge, which means the average rates will keep increasing.”
Let us talk about the iconic hospitality that Taj is extending to thousands of dignitaries who have come to India to attend the G20 summit. What is your preparation? How excited are you and what is the hard work behind the scenes?
This G20 presidency started almost a year ago and Taj has been at the forefront. The first few meetings of the Sherpa of G20, the kick off itself started at the Taj in Havelock in Andamans. The second one was on the terrace of Lake Palace in Udaipur, followed by Taj Mahal Palace in Mumbai, in The Chambers Lawns and that has been going on, whether it is Kumarakom or very recently almost 10 days ago we had the B20 meeting of the ministers at the Taj Rambagh Palace, followed by the two-day meeting at the Taj Palace in Delhi.

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So, all the associates,