India front and centre of NTT’s transformation under its first Indian CEO
Mint in an interview during his recent visit to India. Japan, according to Dubey, currently accounts for around $12 billion of the overall global revenue.
NTT Data, he added, is now a “full-stack transformation company", which implies that it has all the tools “to transform the platforms of our clients’ infrastructure–data centers, cloud environments, networks, applications, data, etc.,–all the way to systems integration and managed services, with an advisory-led approach". He clarified, though, that NTT Data does not consider itself a consulting firm but only an advisory, which “we do with a mix of humans and machines".
NTT Data’s $30-billion global revenue makes it one of the biggest IT services providers globally, slightly bigger than the $29-billion Tata Consultancy Services Ltd but much smaller than the $64-billion Accenture. HFS Research, in a note on 7 February, said NTT Data “is acting now to radically overhaul its global go-to-market" by pooling all the services capabilities of the NTT Group outside Japan while embracing technology arbitrage.
“Pulling together a 150,000-person-strong team, the revitalized NTT Data will serve clients across EMEAL (Europe, Middle East, Africa, and Latin America), APAC (Asia Pacific), and North America—its three strategic markets," HFS Research said. NTT Data's workforce, according to Dubey, broadly falls under four categories—client-facing delivery side employees; software developers and consultants; and those managing client environments such as apps, infrastructure, or business processes.
The fourth category comprises internal knowledge workers including those in finance, human resources, and those managing different business processes. Also read | In the age of AI, this is what
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