air pollution mitigation, the use cases for AI in governance are endless. New Delhi plans to use AI to synchronise traffic signals so that there’s less congestion. Tamil Nadu expects to roll out a system of smart street monitoring to detect street light failures in real time.
Even the Kumbh Mela uses AI-based crowd management to prevent stampedes. Meanwhile, AI will help e-governance platforms like IndiaStack become more intelligent and customized for local communities. Digital India Bhashini, an AI-led language translation platform, will soon use a WhatsApp chatbot powered by ChatGPT to disseminate information on government schemes in 12 languages.
At Salesforce, we’re bringing trusted generative AI to the enterprise with AI Cloud, offering the benefits of generative AI while ensuring data security. To scale up AI use in a meaningful way, greater public and private sector collaboration is essential. Businesses and governments must work together to: Incentivize AI research: Offer strong financial backing to startups and academic institutions developing cutting-edge AI solutions for public good.
Establish more centres of AI excellence in educational institutions. Reduce brain drain: Retain India’s AI talent by providing high-quality education, infrastructure, competitive pay and professional opportunities. Train for the AI age: Fund more education and training programmes at scale to help people upgrade AI skills.
Provide free online courses to bridge gaps in AI expertise. Keep AI ethics front and centre: Create guard-rails that root out algorithmic biases, improve transparency in AI functioning, and ensure the technology is used responsibly. Used responsibly, this once-in-a-generation technology could transform the lives
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