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B2Core, the industry's leading CRM solution, has released a significant update to elevate the overall user experience to new heights. This update introduces four noteworthy features that enhance the platform's functionality and deliver exceptional value to users. The update includes the following features:
This update also includes a variety of improvements and enhancements that further improve the customer journey.
B2Core's Back Office now has a cutting-edge Event Notification module, giving admins unparalleled flexibility and customization options regarding notification settings. With this option, admins may modify the frequency, format, and other aspects of event alerts to meet their specific needs. With an extensive range of 27 configurable notification options, including withdrawal requests, successful registrations, and more, B2Core enables administrators to stay informed and take timely action when triggered events occur.
The module goes a step further by allowing certain specified admin users to receive certain notifications by adding admins in the "Users" category. Notifications can be channeled through various mediums, including email, SMS, Slack, and the newly integrated Telegram integration, allowing admins to receive notifications via the channel that is most convenient for them. All event notifications are displayed in the user card.
Official detailed documentation, as well as the comprehensive How-to Guide and the References page, are available to assist users in harnessing the full potential of the Event Notification module.
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