Buyer beware: Tata Tiago EV owner shares nightmarish experience just days after delivery
Tiago EV later discovered it to be a faulty car just days after taking delivery.
The buyer, identified as Chitrabhanu Pathak, shared his unfortunate experience in a viral Twitter post. He tweeted, «Received a 'gift' from Tata Motors, an underprepared Tiago EV XZPLUS TECHLUX car.
Paid twelve lac rupees for this luxury car, but ended up with a faulty one plagued by major manufacturing defects. The service center attempted to address the cranking noise issue with spot welding, but all efforts were in vain.»
In his Twitter thread, he explained that despite taking the car to the service center upon hearing unusual noises, the problem persisted and even worsened with each passing day.
Pathak alleged that the dealer has not responded to his request for appropriate compensation or a refund/replacement for the defective car.
In response to the tweet, many suggested the possibility that the dealer might have sold him a second-hand car.
«It appears to be a vehicle that had a previous accident and was delivered to you after repairs.
It seems like it was sold as new,» commented one Twitter user.
Another person stated, «This car might not be from the regular Tata Motors assembly line. If it is, then the entire batch could have similar problems.
It could also be a case of a dealer selling refurbished cars under the guise of new ones. Although you booked a new car, the dealer might have provided a reconditioned one.»
Others recommended that he should consider approaching a consumer court for resolution.
This incident once again underlines the importance of taking a pre-delivery inspection of a vehcle to avoid such incidents.
