Cognizant faces US class-action lawsuits over TriZetto data breach
lawsuits were filed in the last week of December by individuals in states including Arizona and California, who claimed they lost sensitive personal data such as financial account details, social security numbers, and addresses. Mint could not independently ascertain whether Cognizant intends to settle the claims.The 23 December complaint alleged that Cognizant did not disclose critical details of the cyberattack.“Defendants (Cognizant) have not disclosed the details of the cyberattack to Plaintiffs (complainants) or Class members, including the root cause of the data breach, the vulnerabilities exploited, and the remedial measures undertaken to ensure such a breach does not occur again.
To date, these critical facts have not been explained or clarified to Plaintiffs and Class members, who retain a vested interest in ensuring that their Private Information remains protected,” read the class action complaint.Cognizant also delayed informing their own clients that there had been a data breach with many of the involved entities still allegedly in the dark, it said. “Defendants still have not informed all involved entities that their patients’ Private Information has been compromised.”According to the petitioners, the alleged “unreasonable delay” in disclosure aggravated the financial harm suffered by affected individuals, as it prevented them from taking timely steps to protect themselves from identity theft and related risks.
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