Coinbase Probes Technical Glitch Leading to Empty Balances for Wallet Users – Here's the Latest
Coinbase has resolved a technical glitch that showed empty balances for some wallets and did not allow users to create new wallets or import existing wallets.
According to an update on the company's status page, Coinbase has resolved the error plaguing its wallet.
"Customers of Coinbase Wallet may experience an error trying to create new wallets or import existing wallets," Coinbase wrote on its website before identifying the issue and implementing a fix.
"Customers may also be seeing a display issue showing a 0 balance within some assets," the exchange added.
The issue was initially reported on X (formerly Twitter), where some users complained about their balances not showing up in the wallet.
When reached out for comment, a Coinbase spokesperson referred us to the company's latest tweets on the matter, which claimed the issue has been resolved.
"We’ve resolved the new wallet / existing wallet errors customers experienced earlier today," the tweet reads.
"Balances are now displaying correctly. We apologize for any inconvenience this may have caused."
However, some users on X have claimed that the problem has not yet been resolved despite claims by the company.
Coinbase Wallet is a self-custody crypto wallet, meaning that it puts users in control of their crypto, keys, and data.
The wallet offers support for hundreds of different cryptocurrencies, dozens of more popular networks, as well as non-fungible tokens (NFTs).
Coinbase Wallet has also been part of a growing movement to increase the adoption of Web3 usernames.
It offered free cb.id usernames to all users in September, which helped to create a surge in registrations as the year came to a close.
More recently, the wallet added an instant messaging feature, which allows
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