The website of online ticketing platform BookMyShow crashed Sunday, seconds after the sale of tickets for the highly anticipated Coldplay concert went live, leaving fans stuck in digital queues and disappointed.
The concert, scheduled for January 18 and 19 at the DY Patil Sports Stadium in Navi Mumbai, marks the British band's return to India after an eight-year break.
Frustrated fans took to social media to criticise the platform’s failure, with many questioning its ability to handle high-demand events. Before the sale, BookMyShow had assured fans on X (formerly Twitter) that the process would be smooth.
“Never understood why on earth #BookMyShow is chosen as the ticketing partner for bookings. They did mess up with world cup tickets, and now Coldplay scene,” one fan wrote on X.
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