Delhi man receives nearly-expired atta from Zepto, sends 7 kg to founders: 'It is about harassment'

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ALSO READ: Zomato, its first full-year profit in pocket, turns focus on Blinkit After carefully reviewing the details, he was shocked to see the expiration date was just eight days away. Following this, he shared his ordeal on X and tagged the Zepto for a resolution. Yadav took to X, while attaching a photo of the nearly expired product he received on May 17, and wrote, “Zepto, I ordered 10kg of wheat from Zepto.

The expiry date is after eight days. 8 din mai 10kg kaise khatam hoga (How will I finish 10 kg wheat in just 8 days?) Zepto Idhar ajao, mil kar khatam karte hai (Come here, Zepto, let’s finish it together)." With the tweet attracting attention, Zepto replied and asked him to share the order details. They further ‘regretted’ the ‘unpleasant experience’ and said the team would contact him soon.

ALSO READ: Zepto, Zypp Electric to make 10-minute e-deliveries carbon neutral Later, when Yadav received a call from customer care, the Zepto customer care representative told him 'nothing can be done' and advised him to 'finish' the packet of wheat in seven days. “How on Earth is it possible for a family of four or maybe three to consume 10 kg flour in just a week? There is no way you can eat it, right?" Yadav told HT.com. Yadav replied to his post on X and wrote, “Dear Aadit Palicha, Kaivalya Vohra, you need to add some training sessions on common sense and logic for your customer service. At least show the expiry date on your app if you are running your business by selling near-expiry products." Yadav continued, “There’s no point in selling a product which is about to expire.