‘Feels like ransomware’: Pixel users face severe issues after updating to Android 14. Google says…

livemint.com:

Pixel Fold and Pixel Tablet - also faced the same problems. According to a report by ars Technica, the problem seemed to affect users of the 'multiple profiles' feature. The issue is so bad that it renders the smartphones 'unusable' by locking them out of their device storage, making the experience similar to being hit by 'ransomware'.

A Google issue tracker on the topic had more than 510 replies, with responses from various device owners ranging from missing apps, constant crashes and the inability to use internal storage, The Verge reported. Many users shared screenshots of the problems they encountered after upgrading to Android 14. Meanwhile, other users said they were unable to post the screenshot because their devices were stuck in the boot loop or starting screen, or their phones did not have enough storage to save the screenshot.

After a barrage of complaints from users, a Google community manager has confirmed that the issue is plaguing some Pixel devices beyond the Pixel 6 after the Android 14 update. The community manager further noted that the issue is affecting devices with multiple users, affecting users, guests, restricted profiles and child users. “Depending on the device, this issue can result in the primary user being unable to access media storage.

Alternatively, the issue can reboot the device with a “Factory data reset" message. If this message is accepted, data that is not backed up can be lost, and if it is declined, the device repeatedly reboots with the “Pixel is starting" message." The community manager noted. The community manager also said that a Google Play system update has been rolled out that will prevent this issue from occurring on more devices.