Zomato’s Hyperpure warehouse in Hyderabad on October 29, 2024, uncovered 18 kg of button mushrooms labeled with a future packing date of October 30, 2024.
Zomato CEO Deepinder Goyal on Monday clarified that the discrepancy, attributed to a manual typing error by a vendor, was promptly detected and rejected during the company’s inward quality control (QC) process before reaching consumers.
He also said that the vendor responsible has been delisted from its database to prevent future errors.
The task force inspection report noted that the warehouse was operating with a valid state license displayed on-site, but certain hygiene issues were identified.
These included an open facility entrance without an insect-proof screen, the presence of houseflies inside the premises, and some food handlers working without hair caps and aprons. Despite these observations, medical fitness certificates for food handlers and pest control records were available.
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