GATI partners Tech Mahindra to build future ready software application - GEMS 2.0
Gati Ltd., part of the Allcargo Group and a logistics and supply chain solutions provider, has partnered with Tech Mahindra to develop Gati Enterprise Management System (GEMS) 2.0. Gati's core operational software system, GEMS 2.0, aims to offer an enhanced customer experience and a modern tech-driven interface while increasing efficiency and lowering costs.
The future-ready software application leverages Tech Mahindra’s expertise and focuses on cloud-native applications, reiterating the organisation’s commitment and investment towards next-generation digital transformation and Cloud initiatives, Gati said in a statement. The partnership is focused on replacing Gati’s legacy application with a digital, scalable, and more agile cloud-based application for operational excellence and the highest level of customer experience, the statement added.
“The strategic deployment of new-age, data-driven technologies is at the core of revolutionising operational efficiency and customer engagement in the logistics and supply chain industry. Our partnership with Gati in designing and developing GEMS 2.0 will help the organisation boost productivity, unlock new business opportunities, scale performance and lead the tech-led transformation narrative in the express logistics segment," said Vivek Agarwal, president - APJI (Enterprise), Corporate Development, Tech Mahindra.
Over the next 18-24 months, Tech Mahindra will enable Gati to custom develop GEMS 2.0 from scratch, covering the entire first-mile, mid-mile, and last-mile operations. The software will be developed in modules like pick-up, delivery, en-route, customer contracts, invoicing, among others.
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