Generative AI will bring down the entry barriers for specialised jobs
artificial intelligence (AI) will change the anatomy of jobs, skills, tasks and occupations and create upward social mobility in the economy, Cognizant chief executive Ravi Kumar S said.
Kumar said technology service companies like Cognizant pivot on «technological discontinuities» such as generative AI.
The discontinuity powered by generative AI will be very different from the ones in the past and will follow a much steeper curve of adoption as the interface for the technology is natural language, Kumar said.
«Unlike its predecessors, generative AI follows a steeper S-curve trajectory, significantly transforming various industries,» he said.
Generative AI may not immediately replace the jobs prevalent today but will certainly lead to a change in the tasks inside those jobs, the Cognizant top executive said.
Unlike other technology disruptions, generative AI is going to impact productive workers much more and benefit the less productive workers, and knowledge workers more than blue collar workers, thereby proving to be a «leveller» of sorts, he said.
The $20 billion revenue company, which employs 360,000 people globally, conducted a study which found that workers in the bottom 50 percentile were impacted 43% better due to the use of AI compared with only a 17% increase in productivity for the top 50 percentile, Kumar said.
AI's efficiency will be «jagged», Kumar said — it will be very efficient for some tasks and not so for others, necessitating
