As per ToI report, the issue of overcharging has long been a complaint from customers, with an elaborate system in place to siphon off extra cash that doesn't make its way into Tasmac's coffers. Now, as per ToI report, Tasmac's managing director, S Visagan, has sent a circular to all senior regional managers, instructing them to take action against supervisors and salesmen if MRP violations are reported. Failure to do so will result in penalties for the managers themselves.
In a stern warning, the staff that they will be suspended for overcharging. Tasmac collected Rs 5.5 crore in fines for overcharging in the 10 months leading up to September 2022. With the introduction of end-to-end computerisation on the horizon, the corporation aims to bring in transparency and curb overcharging practices.
Tasmac workers unions have been assured by Minister Muthusamy that their grievances and rightful demands, including increased rent and electricity charges for retail outlets, will be addressed. Workers cite reasons such as covering rent, electricity, and damaged bottles as the cause for collecting 'extra' charges. The management aims to cut out middlemen and consider genuine requests for transfers to address these issues.
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