How conflict management can help leaders steer organisations out of chaos
Managing such conflicts and getting something positive out of it is a key skill C-suite executives have to learn to become effective leaders.
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Offering CollegeCourseWebsiteIIM LucknowIIML Chief Executive Officer ProgrammeVisitIIM LucknowIIML Chief Operations Officer ProgrammeVisitIndian School of BusinessISB Chief Digital OfficerVisit“Conflicts are inevitable, considering the diversity of opinions among individuals,” says Sachin Alug, CEO, NLB Services. “With different personalities and perspectives, conflicts are a natural occurrence. In such instances, employing conflict management as a business strategy becomes imperative for businesses. It enables them to adeptly address disagreements, thus averting escalation of conflicts into more significant issues that might jeopardise team unity and productivity.”
Why is it an important leadership skill?
Managing conflict is a key requirement to be a leader as such disagreements can pull an organisation down.
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“When a conflict is handled effectively, it can be a breeding ground for innovation, pushing teams to find creative solutions to improve,” says Nirupama VG, Founder, AdAstra Consultants. “The essence of it is to see beyond disagreement and utilise the different perspectives.”
A key challenge for leaders lies in overcoming biases, territorialism and ego during conflict resolution, says Rahul Mathur, Senior
