I’ve been paying off my student loan since 2010 in monthly instalments of more than £200 via PAYE, yet the balance keeps growing and interest charges are ballooning. The problem seems to have begun when I changed jobs in 2012. Three years later, I discovered that none of my payments had been applied to my account.
The Student Loans Company (SLC) told me that, according to HM Revenue and Customs’s records, I don’t exist. HMRC insisted it was an issue for SLC. I sent four years’ worth of payslips
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