In-N-Out will bar employees in five states from wearing masks unless they have a doctor’s note, according to internal company emails leaked on social media last week
NEW YORK — The In-N-Out burger chain will bar employees in five states from wearing masks unless they have a doctor's note, according to internal company emails leaked on social media.
In the memo announcing new guidelines for Arizona, Colorado, Nevada, Texas and Utah workers, the fast food chain pointed to “the importance of customer service and the ability to show our Associates' smiles and other facial features while considering the health and well-being of all individuals.”
The policy, which goes into effect August 14, applies to all In-N-Out employees in those states, except for those who need to wear masks or other protective gear for job duties that require it, like painting. Employees could face disciplinary action, including being fired, if they do not comply, the the memo says.
California and Oregon both have laws in place preventing employers from banning masks.
It is not the first time that the chain, based in California, has clashed with health experts over safety measures that were first put into place as deaths from COVID-19 skyrocketed during the pandemic. In October 2021, several In-N-Out locations in California faced fines or were temporarily closed because the burger chain refused to enforce COVID-19 vaccination rules.
A company customer service representative confirmed the accuracy of the new mask guidelines with The Associated Press Wednesday. In-N-Out’s press contact did not immediately respond to requests for comment.
The new guidelines are facing pushback from public health officials like infectious disease specialist Dr. Judy Stone.
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