
IndiaMART to step up tech investments over two years after strong Q3: CEO Dinesh Agarwal
Subscribe to enjoy similar stories. BENGALURU: Riding a sharp jump in December-quarter earnings, B2B e-commerce marketplace IndiaMART is gearing up to invest in technology over the next two years, doubling down on AI-led automation and platform upgrades to turn leads into customers and improve supplier relations, a top executive told Mint on Wednesday. “It is the age of AI advancements.
We started investing heavily in automation tools in the beginning of the year [FY25] and aim to maintain the momentum in the next two years," Dinesh Agarwal, founder and chief executive officer of IndiaMART, said in an interview. He did not disclose the proposed investment figures. The company currently has tools for operational efficiency, including a feature that facilitates AI-led smart replies, analytics for product categories and a personalized multilingual search feature.
A new feature, which uses AI to match a buyer and seller based on metrics such as product, quantity, and location, will be at the centre of IndiaMART’s technology investments, Agarwal said. The Noida-based company reported a 56% year-on-year rise in profit after tax to ₹188 crore, giving it fresh firepower to push a more aggressive growth play centred on technology. Revenue from operations grew to ₹402 crore from ₹354 crore in the year-ago period.
“The company delivered a steady quarter, supported by improving enquiry quality, stable customer engagement, and strong performance from higher-value customer segments," brokerage Centrum said in a note on 20 January. Agarwal does not see a near-term reduction in employee count or other costs associated with enlarged technology investments. “Given the size of the company, the overall investment figure may look very small,
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