IRCTC has informed that it discontinued the scheme of giving compensation to passengers on delay in private trains five years ago. This information was received in response to an application filed by news agency PTI under the Right to Information (RTI) Act.
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Indian Railway Catering and Tourism Corporation (IRCTC) was established by the Ministry of Railways with the basic objective of operating the entire catering and tourism activities of the Railways and currently also handles ticket booking and private trains.
According to the IRCTC, under this scheme, Rs 26 lakh was given as compensation to the passengers from October 4, 2019 to February 16, 2024.
According to the information, in the year 2023-24 alone, compensation of Rs 15.65 lakh was given to the passengers.
IRCTC, in response to the RTI, said, «The scheme providing compensation in case of delay or running of private trains has been discontinued with effect from February 15, 2024.»
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