ChatGPT , an artificially intelligent conversationalist created by OpenAI , a startup backed by Microsoft. The effect was, by all accounts, panic. ChatGPT was giving uncannily humanlike answers to questions put to it by users.
And answering questions is the bread and butter of Google’s lucrative search business. Were OpenAI and Microsoft, which in February launched an enhanced version of its Bing search engine, about to eat Google’s lunch? Eight months on the mist has mostly cleared. On July 25th the company reported another set of solid quarterly results.
Revenues rose by 7% year on year, to $75bn. It continues to create piles of cash: in the 12 months to June it raked in $75bn of operating profit. Bing has taken no discernible bite out of Google’s share of global monthly search queries, which remains above 90%.
Most important, Google has put to rest any notion that it has fallen behind technologically. In May Sundar Pichai, chief executive of both Google and its corporate parent, unveiled more than a dozen AI-powered products at I/O, an annual event for software developers. These included AI tools for Gmail, Google Maps and Google Cloud.
Investors found it reassuring—not least after a rushed launch in February of Bard, Google’s chatbot, during which the AI helper made a factual error. Since then the firm has launched AI products and features left and right. On July 12th it brought out NotebookLM, an AI-assisted note-taking tool trained on a user’s documents.
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