A record 76.5 million income tax returns were filed for assessment year 2023-24 (FY23) till the due date of October 31, 11.7% higher than 68.5 million returns filed for AY2022-23 (FY22) till the respective due date, the tax department said on Wednesday.
Further, total number of ITRs filed this fiscal all assessment years stood at 78.5 million, an all-time high again. Around 77.8 million ITRs were filed in FY 2022-23.
Out of the 76.5 million ITRs filed for AY23-24, more than 75.1 million have already been verified. Further, out of the 75.1 million verified ITRs, 71.9 million have already been processed till October 31, meaning almost 96% of the verified ITRs stand processed.
During the peak filing days the e-filing portal successfully handled the traffic providing a seamless experience to the taxpayers and tax professionals for filing of Forms and ITRs.
The support from the helpdesk was provided to taxpayers through inbound calls, outbound calls, live chats, Webex and co-browsing sessions, the department said. The helpdesk team also supported resolution of queries received on the Twitter handle of the Department through Online Response Management (ORM), by proactively reaching out to the taxpayers/stakeholders and assisting them for different issues on near real-time basis.
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