Jio-backed Haptik launches generative-AI platform for building chatbots
GPT-4 models by default, but will offer clients the ability to access multiple LLMs upon discretion. “OpenAI’s LLMs are presently ahead of others available in the market, which is why our default deployments are based on it.
As the market matures, we’ll optimize our offerings accordingly," Vaish said. He added that the platform would, for now, not support audio-based queries via phone calls.
Support for this is likely to be rolled out some time in 2024, he said. Haptik’s announcement comes after fellow chatbot platform Yellow.ai announced its own generative AI-powered chatbot platform in partnership with Amazon Web Services on 20 November.
Such services are tipped to be a part of increasingly practical business deployments of generative AI—a trend that many stakeholders in global technology industries have projected. Last week John Roese, global chief technology officer at Dell, said such deployments will become prevalent in the coming year, offering service providers more monetisation opportunities for generative-AI services.Milestone Alert!
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