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“This revamp will include upgrading technology, optimizing the user interface, and integrating advanced design features to ensure efficient case and claim processing,” the ministry said in a statement, adding that the focus is also on making these portals bilingual to reach a wider audience and create easier access for individuals.
“The improvements aim to automate routine tasks, including notification alerts, identification of non-compliant establishments, and providing users with guided suggestions for compliance,” it said.
“The revamping of Shram Suvidha and Samadhan Portals is focused on efficiency, effectiveness, and ease of use. By upgrading technology and technical features, we are making strides toward a more streamlined compliance process for establishments across the country,” Mandaviya said at the meeting.
“This improvement will also ensure better service delivery and protection for workers, who are central to India’s workforce,” he added.
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