Meal on wheels: This is how you can order food on train using Instagram through IRCTC's Zoop

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Also read: Railways cuts train ticket rates by up to 25% but passengers are unhappy; here's why Open Instagram and visit @zoopFood. Send "Hi" to engage with the automated chatbot through direct message. Select an option or choose "Order Food" from the chatbot's provided options.

Enter name and mobile number as requested. The Zoop team will contact on WhatsApp at +91-7042062070 for food ordering and confirmation. Share PNR Status on WhatsApp and choose delivery station for the order.

Select a restaurant and choose desired menu items. Choose preferred payment method to place the order. Track the order using Instagram, and the food will be delivered to the requested train seat.

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Puneet Sharma, the Founder of Zoop said, "Zoop's latest offering, which allows passengers to effortlessly order food through the user-friendly Instagram app. Our goal is to deliver exquisite dishes from various regions across the nation, allowing passengers to enjoy them directly at their train seats. " Zoop's Instagram bot provides valuable assistance to train travellers, offering more than just food ordering.

It empowers users to conveniently check their PNR Status and access various food order-related options. These options include checking available discounts, tracking food deliveries, canceling orders, and raising complaints. By incorporating these features, the bot ensures a streamlined and convenient ordering process for the travellers.