More exits at Freshworks; HR, marketing heads quit

economictimes.indiatimes.com:

Freshworks saw two more exits among the top rung of leaders reporting to founder and CEO Girish Mathrubootham. Chief human resources officer Suman Gopalan and chief marketing officer Stacey Epstein are leaving the firm, the company said in a statement on Monday. While Gopalan spent a little over 5 years with the firm, Epstein was with Freshworks for over nearly 2.5 years.

Epstein’s previous jobs included one at SuccessFactors, a human resource-management SaaS player that she helped progress to the stock market from early and growth phases. At Freshworks, too, she was hired around the time the company began the marketing effort for its public listing, after having booked $300 million in annual recurring revenues. Gopalan joined the company in 2018 after working as an independent consultant and adviser.

Before that, she progressed through other leadership roles at Nielsen, Dell and Whirlpool India. “For the last few months, they’ve continued their responsibilities while supporting the searches to find strong replacements and ensure seamless transitions for their teams. We’ve already selected a new CHRO who will start at the end of August and we’re actively evaluating CMO candidates,” a spokesperson told ET.

The development was first reported by online news website The CapTable. The statement on the exits comes close on the heels of the homegrown SaaS company raising its guidance on adjusted operating profit, having registered a 19% growth in revenues. Freshworks’ chief technology officer (CTO) Shanmugam Krishnasamy too had quit the company in September.