In a lawsuit filed Tuesday in Orlando, Florida federal court, Megan Garcia said Character. AI targeted her son, Sewell Setzer, with «anthropomorphic, hypersexualised, and frighteningly realistic experiences».
She said the company programmed its chatbot to «misrepresent itself as a real person, a licensed psychotherapist, and an adult lover, ultimately resulting in Sewell's desire to no longer live outside» of the world created by the service.
The lawsuit also said he expressed thoughts of suicide to the chatbot, which the chatbot repeatedly brought up again.
«We are heartbroken by the tragic loss of one of our users and want to express our deepest condolences to the family,» Character. AI said in a statement.
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