Nestlé USA has taken swift action to recall specific batches of Nestlé Toll House Chocolate Chip Cookie Dough «break and bake» bars due to reports from consumers regarding the presence of wood fragments in the product.
Recall DetailsThe recall pertains to two batches of the 16.5-ounce «break and bake» cookie dough products, which were manufactured on April 24 and 25, 2023. These implicated batches were distributed to retail stores across the United States.
Prioritizing SafetyWhile there have been no reported cases of illnesses or injuries related to this issue, Nestlé USA is taking proactive measures to ensure consumer safety. The decision to initiate the recall is guided by an abundance of caution, prompted by the reports received from a limited number of consumers.
Important InstructionsConsumers who have purchased Nestlé Toll House Chocolate Chip Cookie Dough «break and bake» bars from the affected batches, labeled with batch codes 311457531K or 311557534K, are advised not to prepare or consume the product. Instead, the company urges consumers to return the product to the retailer from which it was purchased. In turn, they can receive a replacement or a refund for their purchase.
Seeking AssistanceFor any inquiries, concerns, or support needed regarding this recall, consumers can directly contact Nestlé USA's dedicated customer support line at 800-681-1678. The company aims to provide prompt and accurate assistance to address any consumer questions.
Collaboration with Regulatory AuthoritiesNestlé USA is actively collaborating with the U.S. Food and Drug Administration (FDA) throughout the recall process. The company remains committed to transparent communication and full cooperation with regulatory agencies
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