LEAP or Level Enhancement and Accreditation Program, is now being extended to Policybazaar’s service advisors. The innovative initiative, which is rooted in Policybazaar’s endeavour of continuous employee engagement and investment, aims at rewarding the top-performing insurance advisors by advancing their career progression. The journey from an SME to Manager, which would previously be spanned over a period of 14 years, can now be completed in just 6 years.
LEAP creates a pool of new leaders ready to take on people manager roles, enhancing the overall efficiency of the service team. Sarbvir Singh, Joint Group CEO, PB Fintech, said, “We strongly believe that customer satisfaction depends on employee satisfaction. It's essential for us that our top advisors thrive in their career and take pride in what they do. The idea behind launching a program like LEAP is simple - it seamlessly aligns employee goals with the company's goals. It acknowledges and rewards their performance by expediting their career growth." LEAP for Policybazaar’s service team will entail a comprehensive approach to experiential learning and skill development.
Starting with a meticulous performance analysis from April to September 2024, the top 30% performers will be eligible to participate in LEAP Training and Assessment, a rigorous program designed to hone functional, technical and behavioural skills. The final selection, scheduled from January to March 2025, will ensure that individuals maintain their ranking among the top 30% and successfully clear assessments and personal interview rounds. The training includes AI-driven e-learning modules accessible through PB's Learning Platform.
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