Q&A: The one word that'll make more big brands jump into crypto

cointelegraph.com:

It's a challenging time out there — but the co-founders of BoneX are filled with optimism for the future of cryptocurrencies, describing them as one of mankind's greatest inventions.

Here, they tell us why the levels of customer support offered by the industry simply aren't good enough — and reveal what it'll take for even more big brands and institutions to start embracing crypto.

1. Hello, gents! Tell us about yourselves.

Hello, we are David Bonev and Vasil Alyoshin. We're enthusiasts who have been actively digging into the world of crypto since 2013.

Back then, Vasil focused on crypto mining and his venture grew to an industrial level, while David — who had experience in traditional banking and finance  — caught the early wave of blockchain technologies.

We've been searching for innovations and opportunities to improve people's lives, and this led us to create a one-stop-shop for our user's needs.

2. Why did you start BoneX — and what makes it different?

We decided to start working on a crypto exchange because there were no reliable trading platforms in Bulgaria at the time. Both of us had first-hand experiences of the issues facing the market — poor customer support and a lack of flexibility in services.

Besides providing our customers with a crypto debit card, and simplifying transactions, we also sell, maintain and manage mining rigs. BoneX has a dedicated data center built for storing equipment. We offer margin trading, accounting services and support for people who want to buy real estate and automobiles using their digital assets. Also, we recently launched an AI-based trading bot.

3. You've been in the crypto industry since the very beginning — why is this important?

Having a deep memory of bear markets and bull markets