Reimagining workforce horizons: Tourism & hospitality sector poised for 61 lakh new jobs by 2036-37, says report
As per the report, despite setbacks from the Covid-19 pandemic, the tourism and hospitality sector is witnessing a strong resurgence, fueled by domestic tourism.
By 2036-37, spending in this sector is projected to rise by 1.2 times, driving the need for an additional 61 lakh workers, comprising 46 lakh males and 15 lakh females.
To meet this rising demand, the CII-EY report emphasizes the need for specialized skills in digital marketing, sustainable tourism, and customer service. Key recommendations of the CII EY report include developing gamified Learning Management Systems (LMS) for continuous professional development; collaborations with industry associations to create clear career advancement pathways; and establishing a dedicated taskforce under the Ministry of Tourism to standardize skills and education.
The report also underscores the importance of incentivizing workforce participation, particularly among women, while harnessing opportunities like medical tourism. It advocates for the creation of a central tourism and hospitality body to streamline governance, address fragmented infrastructure, and enhance operational efficiency.
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