“Sad to see losses”: Angry Zerodha users take to social media to complain of fresh glitch

economictimes.indiatimes.com:

Zerodha users on Monday took to social media to complain about tech glitches related to placed orders. While the broker updated that the glitch has been fixed, investors expressed their anger on social media.

“10 lakh lost due to Zerodha. 9.15 orders executed 1.5 hours later. Zerodha, what the hell. This is money we earned by hard work. I want my money back and going to court,” said a user.

“Sad to see fellow traders facing loss because of the Zerodha glitch. It's been 11 months since I stopped using them because one day zerodha's API missed my orders. Many alternatives now. Migrate,” said another user.

The broker acknowledged some of its users were facing issues seeing the latest status of some orders while the orders themselves were successfully placed.

“This issue is now fixed. The status for new orders is updating fine now. We're working on updating the status for older orders. Apologies for the inconvenience,” it said.

This is not the first time Zerodha has seen such a glitch. Earlier in June this year, the broker had seen a technical glitch related to order placement.

In 2023 alone, Zerodha admitted to at least 8 technical glitches with issues varying from those relating to login on Kite app, display of orders and positions as well as order placements.

With a market share of 17.5%, Zerodha is India's second largest broker while discount broker Groww has become the largest player in terms of active clients