Music Searches and Account Pages Malfunctioning Reports of the outage revealed that users were facing issues with fundamental features of the service. For instance, when attempting to search for music, users were greeted with a disheartening «no results found» message. This problem persisted across the Desktop app on both Mac and Windows operating systems.
UI Rendering ProblemsBleepingComputer, a reputable technology news outlet, also noticed issues with Spotify's User Interface (UI). Album pages seemed to attempt rendering perpetually without any success, further exacerbating the user experience.
Additional Affected AreasSpotify users were facing more than just music search problems. Account pages are malfunctioning, and users reported difficulties signing up for Premium subscriptions. The issues extended to Spotify-related websites, causing disruptions in the overall browsing experience.
Extent of the OutageA Spotify community moderator confirmed the outage and addressed the numerous reports received regarding the service's problems. The company had said that it was investigating the issue, and they are actively working to resolve the disruptions.
DownDetector Reports Over 900 IncidentsAccording to DownDetector, a platform that tracks service outages, they received over 900 reports from affected Spotify users. This substantial number underscores the scale of the outage and its impact on the service's global user base.
Workaround for Cached SongsWhile the outage persisted for some users, others might still be able to play songs that were previously cached on their devices. Offline playback, available to Premium subscribers who download songs, could be an alternative for those
Read more on economictimes.indiatimes.com