«In a surprise inspection, our traffic and commercial officers found that RK Associates and Hoteliers Pvt Ltd, which has a contract with Railways to pick food from its base kitchen and serve it to on-board passengers in various trains, violated railway safety norms and conducted on board cooking in Poorva Express,» Shashi Kant Tripathi, Chief Public Relation Officer, NCR Zone, said.
«Since the firm has a contract with IRCTC (Indian Railway Catering and Tourism Corporation), we are in talks with it to initiate action against the catering service provider,» he added.
PTI wrote to the firm which did not respond to the allegations.
According to documents, the IRCTC awarded temporary licence to RK Associates «for managing on-board catering service in Train no. 12381-12382 Howrah New Delhi Poorva Express for a period from 24-07-2024 to 14-07-2029».
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