Mumbai, 16 March 2024: Tata AIA Life Insurance Company Limited (Tata AIA), one of India’s leading life insurers, is proud to announce its recognition as a Kincentric Best Employer 2023. Kincentric Is a globally renowned platformthat showcases organizations which are industry leaders in employee engagement and development. Tata AIA's recognition as the Kincentric Best Employer for the 8th consecutive year is a result of its effective people management in an increasingly complex business environment.
"Consumer Obsession" is a core value of the Company and initiatives are implemented under the 'Customer First' mission. By consistently placing customers first, Tata AIA builds trust and loyalty among its customer base, enhancing the entire customer lifecycle experience, emphasizing sales, service, and claims transparency. These efforts have yielded notable results, with an increase of 59% in individual Weighted New Business Premiums (IWNBP) in FY23.
The Company ranks among the top three private life insurers by IWNBP income. Its unwavering commitment to customer satisfaction is reflected in its best-in-class persistency rate and claims settlement ratio. Announcing the win, Venky Iyer, Chief Executive Officer & Managing Director, Tata AIA, said, “Being named as Best Employer in India by Kincentric for 2023, eight years in a row, is indeed a matter of pride for us at Tata AIA. It is testimony to the continuous efforts of our HR and leadership teams to create a thriving, fikar-free, and rewarding environment for our employees. This Award reinforces our commitment to our people-centric practices, empowering our people to achieve their aspirations and give their best and enable our consumers to be ‘Har Waqt Ke Liye Taiyaar’".
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