Naveen Tahilyani, who took charge in February as Tata Digital’s new CEO, is believed to have put a tight control on spends in the ecommerce business and has introduced greater accountability and sharper data-focused approach to operations, according to Tata group officials. Mandated to give momentum and executional heft to the digital ecommerce entity, Tahilyani is taking on a more hands-on approach, the officials said.
Tahilyani, handpicked by Tata Sons chairman N. Chandrasekaran from the group's insurance business Tata AIA Life Insurance, is also bringing in a collaborative mindset to smoothen operational glitches and boost participation from group companies, company sources said.
Since taking up the new role in February, Tahilyani is being guided closely by Chandrasekaran, who is keen to see the consumer app gain a stronger foothold before seeking any external investor interest.
Simultaneously, Tata Digital’s online pharmacy 1mg is expected to embark on a major offline expansion by opening retail stores where it will sell medicines and offer medical lab testing facilities, people aware of the matter said. The company has approved the plan in a recent board meeting.
“The plan is in place and Naveen has interacted with both 1mg and BigBasket