Tata Consultancy Services (TCS), India’s largest software service provider, expanded partnership with Bank of Bhutan, the largest commercial bank of Bhutan, to modernise the bank’s digital core for enhanced customer service, the company informed the stock exchanges.
The financial and other details of the deal were not disclosed.
TCS said in a statement that it will implement its banking software platform TCS BaNCS to help the bank optimise operations and integrate with the various public services within the digital ecosystem of the country.
“This translates into offering personalised, comprehensive, high-performing financial products and services, including the capabilities required to support the country-wide digitisation and digital currency initiatives by the Kingdom of Bhutan… The solution will also serve as a platform for future programs such as the implementation of AI technologies across operational workflows to boost productivity,” said Dorji Kadin, chief executive officer, Bank of Bhutan.
The deal also comes at a time when Indian outsourcing companies are diversifying their client base outside of its core geographies of North America and Europe.
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