TCS is engaged in over 100 GenAI projects within Tata Group: N Chandrasekaran

economictimes.indiatimes.com:

TCS is involved in more than 100 Gen AI projects across the companies within Tata Group, Tata Consultancy Services’ chairman, N Chandrasekaran said during his address to shareholders at the annual general meeting on Friday.

“All these projects are demonstrating very tangible business impact in terms of greater customer experience, productivity and efficiency. In e-commerce, Gen AI is being used to generate product catalogues, deliver conversational shopping experience, and provide personalised offers. In manufacturing, Gen AI is enabling shop floor workers to troubleshoot complex equipments by asking questions in their native languages, thereby making the availability of the infrastructure very high and improving productivity,” Chandrasekaran said.

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He added that companies are utilising Gen AI to analyse large documents such as tender documents to significantly reduce sales cycle.

Chandrasekaran, said, “TCS is pioneering the engineering of 5G/6G communication stacks using open standards and the telecom industry globally is upgrading communication infrastructure to 5G/6G. Two state-of-the-art labs for future ready communication infrastructure and interoperability have been set up at Bengaluru and Gurugram.”

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