New Delhi: India’s largest information technology (IT) services firm, Tata Consultancy Services (TCS), on Thursday said that it will train 25,000 engineers on generative artificial intelligence (AI) tools and services by AI research firm OpenAI, the makers of popular chatbot, ChatGPT. Generative AI services will be hosted and provided on Microsoft’s Azure cloud platform—thus making this offering available to its clients.
The company also launched a generative AI business offering, called TCS Generative AI Enterprise Adoption, which will offer deployments of OpenAI’s generative AI business tools via the Azure cloud platform to businesses. In a press statement, TCS said that the business unit will “help clients enhance customer experience, launch new business models, grow revenue, and enhance productivity." The launch of the Azure OpenAI business unit comes after TCS had announced a partnership with Google Cloud on 22 May to launch generative AI business offerings based on Google’s cloud platform.
As conventional revenue streams such as the banking and financial services (BFS) sector go through slowdowns globally, IT services firms are increasingly looking at generative AI to augment their businesses. An investor note by brokerage firm Motilal Oswal Financial Services on 23 June noted that generative AI “packs good long-term potential" for the IT services sector.
The note followed HCLTech’s 14 June presentation on generative AI by Kalyan Kumar, the company’s global chief technology officer (CTO), which detailed what use cases can companies gather out of the nascent technology domain. More importantly, Ireland-headquartered multinational IT services firm Accenture’s chief executive, Julie Sweet, said in a post-earnings
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