Tech companies claim AI can recognise human emotions but the science doesn't stack up
But this claim does not stack up against mounting scientific evidence.
What's more, emotion recognition technology poses a range of legal and societal risks — especially when deployed in the workplace.
For these reasons, the European Union's AI Act, which came into force in August, bans AI systems used to infer emotions of a person in the workplace — except for «medical» or «safety» reasons.
In Australia, however, there is not yet specific regulation of these systems. As I argued in my submission to the Australian government in its most recent round of consultations about high-risk AI systems, this urgently needs to change.
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