There is no right way to fire someone, but there is a wrong way to fire 900 people. On Wednesday 1 December, Vishal Garg, the chief executive of Better, an American mortgage provider, convened a Zoom meeting of 900 employees. We don’t know what they expected. Perhaps a Christmas quiz. It wasn’t to be.
“I come to you with not great news,” Garg began. “I do not want to do this. The last time I did it, I cried. This time I hope to be stronger.” Everyone was rooting for him. “If you’re on this call,”
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