Transforming multi unit retail operations with No Code
Multi unit retail enterprises manage a range of activities, from the mundane to the critical, to ensure every outlet operates seamlessly and offers the same customer experience. From stocking shelves, processing payments, and maintaining a welcoming shopping environment to optimising supply chains, managing vendors, and keeping stores compliant, it is not easy to run a multi unit retail enterprise.
The retail industry in India is subject to the vagaries of the economy and operates in a competitive market. It needs a relentless focus on operational efficiency to gain any edge. Retail enterprises that commit to squeezing every bit of efficiency from their operations can get themselves that edge.
Consider a scenario where a landlord shuts down one of your stores because the lease was not paid on time. Or, one of your stores consistently gets poor ratings because of an average customer experience. Both are signs of potential operational inefficiencies that directly affect revenue. In the first case, managing hundreds of landlords and paying them monthly leases based on just spreadsheets and emails is neither foolproof nor scalable. In the second example, it is impossible to proactively maintain compliance at every outlet with just surprise visits and audits. The companies that identify these root causes and solve them using clever automation will thrive.
In any case, such wide-ranging operational complexities are partly why retail enterprises have embraced digital transformation. Unfortunately, the path to digital
