Croma on Sunday issued a statement condemning the act of a staff member being thrashed by two men for delay in delivery of an iPhone order.
“We strongly condemn the verbal and physical abuse on a partner employee by a customer in our store at New Delhi on September 22, 2023. As a brand, Croma deeply values our customers and are committed to being customer centric.
However, we have zero tolerance for such kind of unacceptable behaviour and will extend full cooperation to the investigating agencies. We are also offering all support to the affected individuals,” said Croma spokesperson.
On Saturday, the two men were arrested for beating up the staff member in north Delhi.