Wipro bags multi million dollar deal to transform Nokia's digital workplace services
Wipro Ltd on Tuesday announced that it has been selected by Nokia to overhaul its employee service desk and offer real-time IT support to a global network of employees, in a multi-million dollar deal. Wipro team will build a bespoke AI-powered, cloud-based solution for Nokia's workforce comprising around 86,700 users globally in 130 countries of operations. The solution aims to enhance the employee experience by providing modular, secure, and automated services, Wipro said in a release.
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Offering CollegeCourseWebsiteIIM LucknowIIML Executive Programme in FinTech, Banking & Applied Risk ManagementVisitIndian School of BusinessISB Professional Certificate in Product ManagementVisitIIM KozhikodeIIMK Advanced Data Science For ManagersVisitThe release said Wipro has clinched a multi-million-dollar deal to transform Nokia's digital workplace services.
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Designit, a Wipro company that specialises in user experience strategy and implementation, will conduct user research to ensure personalised assistance is offered to employees at the right time.
The project will result in the creation of an experience-driven, omni-channel, and always-on global service desk, which will provide employees with flexible and secure services to empower them to effectively navigate a hybrid work environment, the release added.
«Generative AI is fast becoming a critical component of Digital Workplace services. We are proud to work with Nokia on building an IT support solution that will
