Zensar hit as Cisco pares vendors, fifth Indian IT firm under top-client pressure
Subscribe to enjoy similar stories. BENGALURU: Zensar Technologies Ltd is set to get less business from Cisco Systems, one of its top five clients, as the US technology major pares the number of IT vendors it works with and tightens discretionary spending, people with knowledge of the matter said. The development makes Zensar the fifth Indian information technology (IT) services company in the past year to face pressure in a top account, underscoring a broader trend of global clients rationalizing vendors and cutting costs, moves that are weighing on growth prospects for mid-tier IT outsourcers.
Peers including Hexaware Technologies Ltd, Mphasis Ltd, LTIMindtree Ltd, and Sonata Software Ltd have all lost business from their largest clients over the last year. According to two people with knowledge of the matter, Zensar is expected to get less business from managing back-end IT work of Cisco. Mint could not independently ascertain the amount of business lost from the client and whether it will continue to lose share.
Emails sent to Zensar on Sunday, and to Cisco on Monday remained unanswered till press time. The Pune-based IT outsourcer, part of the RPG Group, gets about $40 million a year from Cisco. This makes up roughly 6% of its total business, according to one of the two people, who added that the company’s revenue from Cisco has been declining.
Lower revenue from one of its largest clients could slow Zensar’s journey towards its aspirational $1 billion revenue goal. Zensar reported revenue of $160.5 million in the October-December quarter (Q3FY26), down 1.4% sequentially. Much of the weakness came from telecom, media, and technology (TMT) companies, which make up about a fifth of the company’s total business.
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