Customers Financial News

Volkswagen India has extended its enhanced service support to affected customers in Tamil Nadu following the impact of heavy rains and flooding in the state, the company said on Saturday. The initiative, with effect from December 22, would offer service support to flood affected car owners including Roadside Assistance, special benefits on parts, labour costs and car care treatment among others.

Hackers accessed Xfinity customers’ personal information by exploiting a vulnerability in software used by the company, the Comcast-owned telecommunications business announced this week

An Australian court has ordered Airbnb to pay a 15 million Australian dollar ($10 million) fine, and the accommodation rental company could pay as much again in compensating customers who had been unaware they were being charged in U.S. rather than Aus...

Since 8 October 2023, firms wishing to promote cryptoassets in the UK must, by law, be authorised or registered by the FCA, or have their marketing approved by an authorised firm. Under FCA rules, promotions must also be clear, fair and not misleading, labelled with prominent risk warnings and must not inappropriately incentivise people to invest.

Digital will be a convenience but plastic will remain in vogue albeit the drop in their usage, says Ramanathan RV, CEO & Co-founder, Hyperface.

Now-defunct crypto exchange FTX has revealed its latest proposal aimed at returning billions of dollars to customers and creditors, marking the start of the final stage in resolving its bankruptcy case.

Customers of SmileDirectClub, the telehealth orthodontics provider of teeth-straightening aligners, have been left to fend for themselves amid a company shutdown.

Balances in savings / current accounts that are not operated for 10 years, or term deposits not claimed within 10 years from the date of maturity are classified as “Unclaimed Deposits".

Just months after filing for bankruptcy, SmileDirectClub announced it was shutting down its global operations and halting its teeth-aligner treatments

Suzuki Motorcycle has rolled out free service support to flood-affected customers in Chennai and neighbouring districts, the company said on Saturday. This is aimed at reducing the financial impact of vehicle repairs faced by affected residents.

Nintendo has canceled an upcoming video game event and postponed several others because of persistent threats to the company, its workers and players

Maruti Suzuki India has collaborated with its dealer partners and made several arrangements at its workshops. The company proactively sent out 7 lakh SMS alerts to its customers as soon as news about the cyclone 'Michaung' was reported. In a statement, it said that even before the cyclone hits, customers could take precautionary measures to protect their cars from potential damage.

CVS Health is introducing changes to how its prescription drug pricing model works, and that could lead to some savings for customers starting next year

SoFi Technologies (SOFI) will shut down its crypto services by Dec. 19. Existing accounts will have the choice to migrate to Blockchain.com platform or be closed and liquidated at that time, with a few caveats.

It’s not just you. This holiday season feels a little ho-hum. Sure, tree decorations still sparkle, hot chocolate is still sweet and the wind is a little chillier.

Coinbase is warning that it has received a subpoena from the United States Commodity Futures Trading Commission (CFTC), according to X (formerly Twitter) users who have posted copies of the message. The CFTC is seeking information about the Bybit cryptocurrency exchange.

InterGlobe Aviation Limited, the parent company of IndiGo, Monday said the airline has introduced an AI chatbot 6Eskai to elevate its customer service experience. The Gurgaon based low-cost airline said the internally developed AI chatbot has shown promising early results by making booking process simpler with the use of natural language conversations resulting in a 75% reduction in customer service agent workload.

The US Commodity Futures Trading Commission is showing no signs of letting up in its battle against crypto firms.

(Reuters) -Kohl's on Tuesday posted a bigger than expected drop in quarterly sales, as customers spent less dollars at its department stores amid persistently high inflation.

UCO Bank received a pleasant surprise earlier this month when a technical glitch resulted in the bank erroneously transferring a total of Rs 820 crore through the mobile-based Immediate Payment Service (IMPS) system to their accounts. The bank managed to recover most of the money, but it has raised serious concerns about account safety and what can customers do in case of such fraudulent or erroneous debits or credits. Which are the electronic transactions vulnerable to fraud? The Reserve Bank of India classifies electronic transactions into two broad categories: online transactions (internet banking, mobile banking and prepaid) and face-to-face transactions (needing a physical payment instrument such as a card or mobile phone at an ATM or a point-of-sale terminal).

Bajaj Finance on Friday in an exchange filing said that it is temporarily suspending issuance of EMI cards to new customers after the order issued by the Reserve Bank of India. In a regulatory filing, Bajaj Finance said," We would like to further inform that the Company has temporarily suspended the issuance of Existing Member Identification cards (‘EMI cards’) to new customers till such time that the deficiencies observed by RBI are rectified to their satisfaction.