AI bot evolution: Agents will be the next big thing in artificial intelligence
Bill Gates wrote a prescient blog recently on how agents will be the next big thing in software (bit.ly/3tSMNkB). In his inimitable style, he explained: “To do any task on a computer, you must tell your device which app to use. You can use Microsoft Word and Google Docs to draft a business proposal, but they can’t help you send an email, share a selfie, analyze data, schedule a party, or buy movie tickets.
In the next five years, this will change completely. You won’t have to use different apps for different tasks. You’ll simply tell your device, in everyday language, what you want to do.
This type of software—something that responds to natural language and can accomplish many different tasks based on its knowledge of the user—is called an agent." He went on to predict how they will upend the software industry and replace apps to become new platforms we use every day. Big Tech companies and startups have heeded his advice. The first glimpse of an agent-led world came with OpenAI’s GPT Store.
It has more than three million GPTs; these proto-agents are a peek into how Agent Stores may replace App Stores. Microsoft, OpenAI and Google are scrambling to develop software that can do complex tasks by itself, with minimal guidance from you. Thus, the name agents—they have ‘agency.’ Aaron Holmes writes in The Information (bit.ly/3U0dpJu) about how Microsoft is building software that can create, send and track an invoice based on order history.
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