AI startups positioned to transform India's IT services, despite SaaS setbacks
Subscribe to enjoy similar stories. Even as several software-as-a-service startups head to the public markets this year, India hasn't capitalized on the boom of the 2010s, according to a top executive at global venture capital firm Lightspeed Venture Partners. “Over the last 15 years, SaaS has come in under expectations as a category, in terms of how many $5 billion-plus companies we expected to emerge from India," said Dev Khare, partner at Lightspeed Venture Partners, in an interview with Mint.
It's not that India hasn't seen its share of SaaS success stories. Freshworks is listed on the Nasdaq, while Zoho continues to scale, moving from small and medium business contracts to larger enterprise deals. However, only a handful of innovative companies came from that era, including healthtech company Innovaccer, contract management company Icertis, and data observability platform Acceldata, to name a few.
Notably, these are companies founded by Indians who started them back home before relocating their headquarters to the US. According to Khare, the problem was the large number of fast-follower companies that emerged during that period, compared with firms focused on pure innovation. “In the pre-AI era, Indian companies could still enter mature categories in the US or Europe and work their way up from the small and medium business segment to the mid-market," Khare said.
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